Telecommunications Education
		Administrative Training
			TELEd offers on-site classes, customized to provide system managers with the information necessary to configure, maintain and monitor your telecommunications system. Initial or refresher classes are available. Administrative Classes
			Definity G3/ECS CentreVu Call Management System (CMS) CentreVu Supervisor (4 hour sessions) Intuity Auoix AUDIX® Voice Mail System Automatic Call Distribution (ACD) Basic Call Management System (BCMS) Call Vectoring	CentreVu CMS Custom Reports Definity AUDIX® Administration Expert Agent Selection (EAS) System 75 - Definity G1 World Class Routing CentreVu Report Designer Partner/Merlin Legend ProLogixTM
		End-User Training
			Our classes for the end-user are also conducted on-site and instruct each employee on how to use the new system. We'll help you maximize employee productivity and effectiveness through utilization of sophisticated system features. End-User Classes
			CentreVu for Supervisors Console/Attendant Training Fax Messaging Message Manager Telephone Set and Features Training Voice Mail Systems